Frequently Asked Questions

We understand that you may have some questions regarding our mattress removal services, pricing, cancellations, and more. This FAQ section aims to provide you with clear and concise answers to address any concerns you may have. Take a moment to browse through our frequently asked questions below to find the information you’re looking for. If you don’t see your question answered, please feel free to reach out to us directly. We value your interest in our services and are here to assist you every step of the way.

Our standard price for mattress removal is $50, which applies to most mattress sizes. However, we do have a surcharge for king mattresses and California king mattresses.

We’ve got you covered! If placing the mattress outside is not feasible, don’t worry. We offer a hassle-free full-service option where our team will come inside your home to remove the mattress for you.

Please contact Strong Junk Removal and request them to cancel your appointment. Afterward, send us an email, and we will process a refund within 48 hours.

If you decide to cancel your pickup, reach out to Strong Junk Removal to cancel your appointment. Then, send us an email, and we will process your refund within 24 hours.

We recommend scheduling your pickup at least 48 hours in advance to ensure availability.

Currently, there aren’t any recycling programs for mattresses in Arizona. Therefore, we transport them to the city transfer station for proper disposal.

Our primary service is focused on mattress removal. However, for inquiries about additional items, please contact Strong Junk Removal directly to discuss your junk removal needs.

Yes, we offer mattress removal services on both weekdays and weekends for your convenience.

Unfortunately at this time we don’t offer mattress removal outside of our service areas.

We proudly serve the following areas:

    • Chandler
    • Mesa
    • Tempe
    • Phoenix
    • Scottsdale
    • Apache Junction
    • Gilbert
    • Ahwatukee
    • Queen Creek

Yes, we can accommodate recurring pickups for multiple mattresses within the areas we serve. Please contact us directly to discuss your specific needs and schedule.

No, we do not remove mattresses that are infested with bed bugs. As a responsible service, we prioritize the safety and well-being of our team members and customers. Handling mattresses with bed bugs poses a risk of spreading these pests to other locations, which we aim to prevent.

If you suspect your mattress has bed bugs, we recommend contacting a professional pest control service specialized in bed bug extermination. They will be equipped to handle the situation and provide guidance on how to effectively eliminate the infestation.